emDocs - November 18, 2015 - By Long B and Bright J - Editor: Koyfman A
"Summary:
Handoffs are high risk and can result in adverse events. A successful handoff requires clear communication and full attention of the providers. The ED is a chaotic environment with multiple barriers including the patient, providers, location, the team, and the handoff itself. Several strategies to reduce errors in handoffs, improve communication, and improve patient care include: treating the handoff seriously, limiting interruptions as much as possible, using a standardized aid (whether written or computerized), providing a concise overview, discussing pending studies/consultations/treatments, encouraging a discussion of the assessment, encouraging questions on clinical course, and demonstrating a clear transition of care to other team members."
http://www.emdocs.net/ed-handoffs-the-problem-and-what-we-can-do-to-improve/